Refund policy

Refund policy

 

It is our endeavour to provide you with the best possible customer service and hence we permit exchanges only if the product/s are defective/damaged or of the wrong size, and are returned in saleable condition in with all original packaging, tags and invoices. You will receive the refund on your bank account, And it will be done after the investigation is completed of the return.

You are required to inform us within 24 hours of receiving the package on support@bleeksdeal.com with your order number and the item(s) you wish exchange, else the goods will be considered sold and no further requests will be entertained. We will revert to your email within 24 hours with an appropriate solution.

In case of an exchange, please mention the type (Color, pattern etc if available) you wish to receive as an exchange in the initial email. Exchange orders will be shipped upon receipt of the returned order. We permit exchange only if the same colour/pattern is available.

Please note that since most of our products are semi/unstitched, exchanging in terms of size will not be possible. We also stitch the product for our clients as per their request. In that case, if the size fit is not correct, we will rectify it and send it back to you with the right stitched size.

Please note, outfits which are selected as custom stitching ; cannot be exchanged or returned.

CANCELLATION POLICY

If you need to change or cancel your order, please contact us within 12 hours of placing the order at from Monday to Saturday between 10 AM- 7 PM. You may also send an email on support@bleeksdeal.com . Please be advised that some orders are shipped almost immediately and it may not always be possible to cancel.

If order not shipped from our side customer can cancelled this. Once order handover to the logistics partner customer can not cancelled it.